Cancellation policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Automatic Renewal Disclosure
By purchasing a subscription, you agree that your subscription will automatically renew at the end of each term unless you cancel prior to renewal. You authorize us to charge your stored payment method for the renewal term at the then-current subscription rate. We will send you a reminder notice before any renewal charge as required by law.
How to Cancel
You may cancel your subscription or pre-order at any time by logging into your account or contacting us at brandongodwinlifestyle@gmail.com. Cancellations take effect immediately upon confirmation. If your next order has already been processed for shipment, that order cannot be canceled but may be eligible for return under our Return Policy.
Refunds for cancellations, when applicable, will be issued to your original payment method within 10 business days. Certain products may be non-refundable or subject to restocking fees as stated in our Return Policy.
Payment Authorization
By completing a purchase or subscription, you authorize us to securely store your payment information and to automatically charge your payment method for future payments, including renewals or outstanding balances from “try before you buy” transactions.
Product Availability and Pricing
All purchases, including pre-orders, are subject to product availability. We reserve the right to cancel any order or adjust pricing prior to fulfillment. In such cases, you will be notified and refunded in full.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.
In Stock Items
In stock items that are ordered cannot be canceled. They can be returned in their original condition under the terms of our return policy.
Governing Law
This policy and any disputes arising under it are governed by the laws of the State of Georgia, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Thomas County, Georgia.
Changes to This Policy
We may update or modify this Cancellation Policy from time to time. Any changes will take effect when posted on our website, and your continued use of our services after that date constitutes your acceptance of the updated terms.
Business Information
This policy is offered by Brandon Godwin Lifestyle, LLC, having a mailing address at 100 Landsdowne Street, Unit 1603, Cambridge MA 02139. You can contact us at brandongodwinlifestyle@gmail.com or 16174170510